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Our Mission & Values

Since we were founded in 1853, we have remained steadfast in upholding our guiding mission and values. We have stayed true to our tradition of changing lives for the better.

Mission Statement

To improve the quality of life of individuals and families by compassionately serving their mental health, addiction, special education, and community support needs.

Values Statement

Since our founding in 1853, Sheppard Pratt has remained loyal to our Quaker heritage. The Quaker testimonies of simplicity, peace, integrity, community, and equality drive not only our core values, but our guiding principles, as well.

 

Our Core Values

  • To Meet a Need - to work toward recovery of health and quality of life for people we serve

  • To Lead - to continually seek and create more effective ways to serve individuals

  • To Care - to employ the highest standards of professionalism, with compassion, at all times

  • To Respect - to recognize and respond to the human dignity of every person

 

Our Guiding Principles

  • Quality - We will meet professional standards in our field and continuously improve all aspects of our work.

  • Empowerment - We will encourage the autonomy of our consumers and staff using teamwork to achieve individualized goals.

  • Integrity - We will conduct ourselves in an ethical, honest, and forthright manner.

  • Innovation - We will use the expertise of our staff, as well as the latest scientific advancements, to create a system that is a model for others.

  • Community - We will work to reduce stigma to increase access to mental health services and to increase awareness of the benefits of treatment.

  • Learning - We will enhance professional knowledge and skills through inquiry, teaching, learning, and research.

  • Value - We will assure that the cost of our services reflects their value and we will operate in a cost-efficient way. 

  • Safety - We will provide a safe environment for consumers, volunteers, staff, and visitors.

  • Diversity - We will foster an environment that embraces the diversity of all of our constituents.

  • Charity - We will meet our charitable responsibilities to serve the community and to honor the intent of our donors.

  • Caring - We will provide all of our services with compassion and sensitivity.