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Visiting Information & Staying in Contact

Upon admission, families are provided a daily schedule of their child’s treatment and activities. The unit care team will arrange at least two family meetings run by the attending provider or the social worker—one at the beginning and one at the end of an adolescent’s stay. You can expect your child’s psychiatrist to contact you two to three times over the course of their stay. Our social worker will also be in contact with family members multiple times during an adolescent’s stay. 

All care decisions must be approved by the family. You can also contact the nursing staff on the unit anytime for an update on your child’s status.

Phone Call Guidelines

Phone calls from family are welcome at any time, though there are pre-designated phone times for incoming and outgoing calls to maximize participation in therapeutic programming; if a patient is participating in a group session, they may not be available to speak with you. We enforce a five-minute phone call limit. 

Incoming callers must: be on the patient’s Code Word Sheet and the Approved Visitor and Caller List, as well as be able to provide the correct code word for that patient.

Visitation guidelines

During normal hospital operation, visiting hours take place:

  • Daily: 5 p.m. – 7 p.m. 
  • Holidays: 12 p.m. – 2 p.m. & 5 p.m. – 7 p.m.
    • Holidays include Easter Day, Thanksgiving Day, Christmas Day, & New Year’s Day

Visitors must: 

  • Be 18 years old
  • Be on the patient’s approved visitor list
  • Be fully vaccinated against COVID-19, though we do not require documentation
  • Have the correct code word for the patient
  • Have photo identification
  • Stay within the restricted visiting area
  • Not use electronics while on the unit

Sign Out Process

If a guardian wants to sign a patient out against medical advice (AMA), they must sign a 72-hour notice. The child’s care team will then have 72 hours to decide if the patient is eligible for discharge. However, the team cannot promise to arrange aftercare when the discharge is AMA.

Mailing Address

Patient name
Adolescent Mood Disorder Unit
6501 N Charles Street
Baltimore, MD 21204